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Boutique Du Jour Salon & Spa at 1220 Airline Road #195 in Corpus Christi, Texas

Boutique Du Jour Salon & Spa in 1220 Airline Road #195, Texas: reviews, opening times, drive directions, photos, contacts etc.

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Beauty salon


Phone: +1 361-855-2323


Address:

1220 Airline Road #195,
Corpus Christi, Texas
78412
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Reviews about Boutique Du Jour Salon & Spa

  • Alexandria Pena
    December 01, 2017
    1 /5
    USE CAUTION BEFORE SCHEDULING AN APPOINTMENT HERE WITH BETTY GARZA. After showing up to my appointment for the $69 balayage special I was given a quick consultation without any discussion about the length of my hair or any additional costs that would apply. After the "balayage" highlights were done processing and toner was put on I saw the color didn't turn out the way I wanted. Also the "balayage" looked just like foil highlights. Not a gradual, faded lightening effect the way balayage should look. The stylist Betty mixed two toners together she admitted she never mixed before. Violet and Grey. One is warm toned and one is cool toned therefore they counteract each other. My highlights ended up reddish orange, not plum like I requested. Also, there was a large noticeable stripe down the back middle of my hair I wanted to be blended more. Betty offered to fix it by adding more of the darker color in a foil and let that process. I was asked if I wanted to my hair styled before I left and said yes of course. I didn't want to walk out with sopping wet hair. I was never asked how I liked my color even though I was clearly unhappy. When I went to go checkout I was hit with a huge price of $155. They charged me for an additional "5 inches of hair" for $25. Also, charged me for styling in the amount of $20. A bang trim for $8 which I had no issue with and "KPak color" for $19.99 (the color used to fix the huge stripe in my hair.) After messaging Betty directly in a polite manner, she ignores my message and blocks me on Facebook without a response. I also messaged the salon's page several times and received no response. I decided to call today to speak with Betty on the phone and told her I was unhappy. She offered to have me come in and put direct color on my hair for an additional $70. She explained that she knew it wasn't going to turn out the way I wanted because "toner doesn't do that." I understand the ad only includes TONER, not direct color BUT if it couldn't be done then why take me on as a client and say "that should be easy"? After discussing the additional charges on the phone and not seeming to get anywhere, I tell her I want a refund. She said that was not possible and "they don't do that." She asked if I wanted to make an appointment and I said no. At the point she hung up on me. I am extremely unhappy with how this issue was handled. Completely unprofessional and immature. Hanging up and blocking your unhappy client on Facebook is a juvenile move and I wasn't being rude in the slightest. I've wasted my time and money to just have to color my hair myself in the end. The least she could have done was fixed my hair for free but that was not offered. This is not the way to handle a business and I am thoroughly frustrated and disappointed.
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Working times Closed now

Tuesday
10:00 am — 07:00 pm
Wednesday
10:00 am — 07:00 pm
Thursday
10:00 am — 07:00 pm
Friday
10:00 am — 07:00 pm
Saturday
10:00 am — 06:00 pm

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About Boutique Du Jour Salon & Spa in Corpus Christi, Texas

Boutique Du Jour Salon & Spa is located at 1220 Airline Road #195, Corpus Christi, Texas.